ConnectionsSM
Privacy and Security Policy
ConnectionsSM
(www.connections123.com) is a licensee of the TRUSTe Privacy
Program. TRUSTe is an independent, non-profit organization whose mission is to
build user’s trust and confidence in the Internet by promoting the use of fair
information practices. This Privacy and Security Policy covers the site
www.connections123.com. Because this Web site wants to
demonstrate its commitment to your privacy, we have partnered with TRUSTe to
provide you with a secure and enjoyable member experience.
If you have questions or concerns regarding this
Privacy and Security Policy, you should first contact Member Savings at
membershipservices@connections123.com. If you do not receive
acknowledgement of your inquiry about this Privacy and Security Policy or your
inquiry has not been satisfactorily addressed, you should contact TRUSTe at
http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve
as a liaison with ConnectionsSM to resolve your
concerns.
ConnectionsSM uses the
domain www.membershipme.com to provide online access to program benefits.
Therefore, this online Privacy and Security Policy for
ConnectionsSM is also applicable to
ConnectionsSM customers who access and utilize our
online landing pages under the domain www.membershipme.com.
What information is collected?
Generally, we gather two types of information. The
first type of information is the personally identifiable information ("Personal
Information") that you expressly provide when you enroll in
ConnectionsSM. This information includes your
name, mailing address or e-mail address or some other unique personal
identifier (e.g. city of birth or mother’s maiden name) that we can use to
confirm sales and billing information (e.g. credit card number). Occasionally,
we may request other information from you that may be used by our Membership
Services department to confirm enrollment, update your account or confirm your
order. From time to time, we may offer you optional surveys that may ask you
for your opinions or demographic data (e.g. age and gender) so that we can
improve our program and offerings.
The second type of information is technical and
statistical information that is collected automatically whenever you visit our
Web site. This type of information may include things such as your IP address,
operating system, type of browser and Web site activity. We collect this data
to help us improve the quality of our Web site and make your visits to the site
easy, convenient and meaningful.
We do not link aggregate user data with personally
identifiable information.
Who is collecting the information?
ConnectionsSM is marketed
and distributed by Adaptive Marketing LLC®, a leading marketing
solutions company. The information collected on the site is owned by Adaptive
Marketing LLC® and/or its marketing partners depending on who
offered you membership in the program.
How do you use the information collected?
We use the Personal Information you provide to service
your membership. For example, we request your mailing address so we know where
to send the merchandise certificates, gift cards and other benefits that you
may purchase, and any other information you may request. We also may send you
additional membership information such as updates about our program and special
offers. We use your credit card information to bill you for the membership fee
and any benefits you may purchase. We use your e-mail address to notify you of
program updates, special offers and promotions. If you prefer not to receive
e-mail notifications from us, simply visit our
Contact Us page, select “Unsubscribe to future marketing” from the
drop-down menu, and e-mail us your request. Be sure to include your name and
membership ID number as well as the e-mail address to remove from our list.
The Personal Information that is collected may also be
shared with other groups within the Adaptive Marketing organization, and with
Adaptive Marketing’s affiliates and /or marketing partners, to bring you
additional information and special savings offers.
The technical and statistical information that is
automatically collected from your computer whenever you visit
ConnectionsSM is used to help us improve the site
and the member experience. From time to time we may disclose general
statistical information about our Web site and its visitors such as the number
of visitors, the number and type of products purchased, etc.
Do you share Personal Information with third parties?
ConnectionsSM may share
Personal Information with third parties whom we employ to perform functions on
our behalf and with whom we have contractual relationships. For example,
ConnectionsSM uses a third party to verify and
process your credit card information in order to charge you for requested
benefits or services. All such third parties are contractually obligated to use
your Personal Information only for the purpose for which it is given.
ConnectionsSM is not responsible for the
information practices of third parties outside of such contractual
relationships. The collection, use and disclosure of information by third
parties are subject to their respective privacy policies, which may differ from
our policy.
From time to time, we may also share Personal
Information with our affiliates and/or marketing partners who offer products
and services that we think will be of interest to you. If you prefer not to
have your Personal Information shared with our affiliates and/or marketing
partners, please indicate what offers you are not interested in receiving on
the E-mail Preferences page, if available, or by sending us an e-mail using the
Contact Us page. If you are enrolling online, you may also opt-out of
receiving e-mails from third parties outside of
ConnectionsSM by de-selecting the check box on the
enrollment page. If you accept a third-party offer provided via or linked to
from our Web site, you consent to our providing your Personal Information
and/or billing information to the third-party marketer that offered the product
or service so they may process your acceptance of the offer.
We may also disclose your Personal Information when
required by law or in the good faith belief that such action is necessary in
order to conform to the edicts of the law or comply with legal process.
As we continue to develop our business, we may buy or
sell assets. In such transactions, customer information generally is one of the
transferred business assets. Also, in the unlikely event that our company or
substantially all of its assets are acquired, customer information will of
course be one of the transferred assets. In the event that customer information
is transferred as described in this paragraph, members will be notified via
e-mail and given the opportunity to opt-out of having their Personal
Information transferred to any new entity.
How do I change/modify my information?
You can change, modify or update your member
information by sending us an e-mail from the
Contact Us page. You can choose at any time to inform us of your e-mail
preferences by sending us an e-mail from the Contact Us page or, if available,
by going to the E-mail Preferences page where you can indicate what offers you
are not interested in receiving.
What are Cookies and how do you use them?
A cookie is a small text file that is stored on a
user’s computer for record-keeping purposes. We use cookies on this site. We do
not link the information we store in cookies to any personally identifiable
information you submit while on our site. Some of our business partners (e.g.,
advertisers) use cookies on our site. We have no access to or control over
these cookies. This Privacy and Security Policy covers the use of cookies by
this site only and does not cover the use of cookies by any advertisers.
We use persistent cookies. A persistent cookie remains
on your hard drive for an extended period of time. We use persistent cookies on
the login page to store your Membership ID and for re-direction of members to
membership enabled Web sites. You can remove persistent cookies by following
directions provided in your Internet browser’s “help” file.
Most Internet browsers will allow you to erase or
block cookies. Instructions for disabling cookies may differ from one browser
version to another. Please refer to the Help section of your browser for
instructions to assist you in these processes: preventing your browser from
accepting new cookies, how to have the browser notify you when you receive a
new cookie, or how to disable cookies altogether. However, cookies allow you to
take full advantage of some of our sites features, so we recommend that you
leave them turned on.
If you reject cookies, you may still use our site, but
your ability to use some areas of our site, will be limited. We do not use
cookies for the shopping cart.
What are pixels and how do you use them?
“Pixels" or "pixel tags” are tiny graphic images
placed on certain pages of our Web site but not on your computer. When you
access these pages, pixel tags generate a generic notice of that visit; at no
time is your Personal Information collected by the pixel tag. Pixel tags allow
us to measure and improve our understanding of visitor traffic and behavior on
our Web site. We may also utilize pixel tags provided by our affiliates and/or
marketing partners for the same purposes.
How can I disable my pixel tags?
You can disable pixel tags by changing your browser
settings to omit images. Alternatively, there are some commercial software
packages available that can omit pixel tags.
How do you secure member information?
We work to protect the security of your information
during transmission by using Secure Socket Layer (SSL). When you place an order
online, the SSL scrambles or encrypts your information before it is sent to us
over the Internet. This protects your credit card information from being read
while it is transferred through cyberspace. When we receive your order, the
information is kept encrypted until we are ready to process your request. SSL
is supported by Netscape 2.0+, Microsoft IE 3.0+ and most frame-enabled
browsers. You will see a small key or padlock in the bottom right corner of
your browser if you are using Netscape or Microsoft browsers, indicating that
your transaction is secure. In addition, we meet all of the stringent
requirements of the VerisignTM security seal for all online transactions.
Internal access to member information is protected and
can only be accessed by password. We also contract with industry experts to
institute and review Web security on a periodic basis.
Do these same policies apply to third-party Web sites
that I access through ConnectionsSM ?
No. The Privacy and Security Policy appearing on this
Web site relates to ConnectionsSM. You will notice
that our Web site may contain links to other sites such as our benefit
providers. We cannot be responsible for the privacy and security practices of
other Web sites that you may access through our site, even if displayed within
a frame on our site. As an online consumer, you should always review a
particular Web site’s privacy and security policies when linking to that site
before revealing any Personal Information to that site.
How do you update your Privacy and Security Policy?
We will notify you if there is a material change in
our privacy practices. We will take commercially reasonable measures to obtain
written or active e-mail consent from the member if
ConnectionsSM is going to be using the information
collected from the member in a manner different from that stated at the time of
collection. We will also post the changes in our Privacy and Security Policy
prior to a change.
How do I contact the Web site?
If you have any questions about the practices of this
Web site or your dealings with this site, you can send us an email through our
Contact Us page or write to us at Membership Services,
ConnectionsSM, 8420 W. Bryn Mawr, Suite 700,
Chicago, IL 60631.
By using our Web site, you consent to the collection and use of
information as it is disclosed in this Privacy and Security Policy statement.
If you do not agree we ask that you do not use our site. Thank You.
Effective July 1, 2004
Updated: December 4, 2006
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